Privacy Policy

Last updated: March 8, 2026

This Privacy Policy describes how Arthur & Evelyn New York ("we", "us", "our") collects, uses, and discloses your personal information when you use our services, visit our website, or otherwise interact with us (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Privacy Policy

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we update this policy, we will revise the "Last updated" date at the top of this page.

2. Personal Information We Collect

a. Information You Provide Directly

When you place an order, contact us, or interact with our store, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order details

  • Account login information (if applicable)

  • Customer service communications

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referring website

This information is collected using cookies and analytics technologies.

c. Information from Third Parties

We may receive information from third-party service providers, including:

  • Payment processors

  • Shipping and logistics partners

  • Advertising and marketing platforms

  • E-commerce platforms such as Shopify

These providers help us operate and improve our Services.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud or unauthorized transactions

  • Send marketing communications (if you opt in)

  • Comply with legal obligations

4. Cookies

We use cookies and similar technologies to improve your browsing experience and collect analytics data.

Cookies help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve store performance

You can disable cookies in your browser settings, but some website features may not function properly.

5. Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Customer service platforms

  • Marketing and analytics providers

  • Technology service providers

We may also disclose your information:

  • If required by law

  • To protect our legal rights

  • During a business transfer, merger, or acquisition

We do not sell your personal information to third parties.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request a copy of your stored data

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.

8. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and operational requirements.

We take reasonable measures to protect your personal information, but no method of transmission over the internet is completely secure.

9. International Data Transfers

Your personal information may be processed and stored in countries outside your own.

When transferring data internationally, we use appropriate legal safeguards to ensure your information remains protected.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or policies of those websites.

We encourage you to review their privacy policies before providing personal information.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Arthur & Evelyn New York
Email: info@arthurevelyn-newyork.com